Delivery and shipping
Shipping costs within Germany:
From a purchase value of 100€ shipping is free for you.
Below this, we charge a shipping fee of 2.90€.
In order to compensate for the C02 emissions that occur during transport, we send all our packages climate-neutrally with DHL Go Green at no extra charge. Anyone who would like to find out more about the environmental protection program and the individual projects of DHL can find out here.
Delivery time:
We process incoming orders within 24 hours on weekdays. We will then send them off. Standard shipping within Germany is 3-5 working days.
Returns & Exchanges:
If you are not satisfied with your order, you can of course send the goods back to us within 14 days without being worn or exchange them. Please understand that we cannot cover the costs for the return shipment.
Just email us at info@lonastudios.com and we'll take care of your return.